About Us

Use this guide from The Ordinary to review the store and its service commitments. This page applies specifically to theordinsay.shop.

Details from The Ordinary on service commitments
The Ordinary publishes this service commitments guidance for customers using theordinsay.shop. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

questions and support at The Ordinary
This questions and support section covers orders and visits through theordinsay.shop for The Ordinary. Questions about our store or products are welcome at Support@Theordinsay.shop or 8324048900.

our store at The Ordinary
For The Ordinary customers at theordinsay.shop, this section explains our store. The Ordinary is an independent online retailer presenting a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinsay.shop
Phone: 8324048900
Physical address: 677 2nd Ave, Aberdeen, Washington, 98520, United States